Too Fine Smoke Shipping Policy

How much does shipping cost?

Too Fine Smoke Inc. offers free USA shipping on all orders over $50. In addition, you may choose to purchase expedited shipping (2-day, Overnight, etc) at checkout. International customers receive free shipping on orders over $300. 

How long does free shipping take?

Free shipping is delivered via USPS, and takes anywhere from 3-5 business days.

 How long until my order ships?

All orders placed before 2pm EST ship out same day (Mon-Fri). Orders placed after 2pm ship the following business day.

Do you offer discreet packaging?

At Too Fine Smoke Inc, we completely understand our customers needs for discreet packing. For your privacy, all packages are shipped in unmarked brown or standard USPS Priority boxes.

However, "ToofinePG" will show up on your billing statement. We cannot change this due to Visa/Mastercard regulations, and we apologize in advance for the inconvenience.

Do you offer international shipping?

At this time, we do not offer international shipping.  We are looking into signing an agreement and we will let post something on our main site. 

Do you ship to a PO Box?

Yes, we can ship to PO Boxes via USPS. Please do not select FedEx as your shipping method as they are unable to delivery to a PO Box.

What happens if my item breaks during shipping?

In addition to a pre-shipment inspection, Too Fine Smoke uses standard packing methods developed and improved over time to ensure your items arrive in the same flawless condition they left our facility.

In the unlikely event you receive a damaged or defective item, Too Fine Smoke Inc. will replace it at no cost. Notify our support team at (custserv@toofinesmoke.com) within 48 hours of delivery with an order number and a few photos of the packaging and damaged item(s). We will send you a Return Authorization and Free Shipping label. We'll take care of the rest.

Don't throw anything away until you speak with a rep; we might need the package back! In the event you're asked to ship a package back, we will always provide a prepaid return shipping label. Learn more about out return policy or file a return using the links below. 

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